Contact us
Travel Plaza · Thane, Maharashtra · updated August 2026
Contact us
Tell us how many nights, whether the trip has stairs and platforms in it, and which airline you
are flying. That is usually enough for us to name two bags out of 28 — and to say when the one you were
about to buy is a size too big.
The address above is our registered business address for correspondence, and it is the only
one. We are an online retailer and do not receive customers there, so please do not send returns to it without an
authorisation — write in first and we will confirm where the parcel should go.
What to include
- Choosing a bag: nights away, the airline and fare type, and whether you will be carrying it
up stairs. Those three answer most of it. - Cabin size: the limit your airline publishes. We will tell you plainly which bags fit inside
it and which do not, including when the answer is none of them. - About an order: the order number and the email used at checkout.
- Damage in transit: photographs of the carton as it arrived and of the bag, sent within
48 hours of delivery.
Tax
Not registered for GST — a small online retailer whose turnover stays under the applicable
registration threshold in India. GST is not charged separately and no GST tax invoice with a registration number
is issued. The listed price is the amount payable.
Also useful
FAQ · Shipping Policy ·
Return and Refund Policy ·
Cancellation Policy ·
Payment Policy · Track your order