Terms of Service

Travel Plaza · Thane, Maharashtra · updated August 2026

Terms of Service

These terms cover the use of this website and any order placed on it. Placing an order means you
accept them.

Who you are dealing with

Business name

Travel Plaza
Website

Address

Shruti Plaza, 2, Gopal Krishna Gokhale Marg, Naik Wadi, Naupada, Thane, Maharashtra 400602, India

This website is operated from the single address above. Other businesses in India trade under a similar name;
they are unconnected with this one, and nothing on this site should be read as a claim about them.

Orders

An order placed on this site is an offer to buy. It becomes a contract when we confirm it by email. We may
decline an order — and refund it in full if it was prepaid — where an item is out of stock, where a
price or description was published in error, where an address cannot be confirmed, or where the order appears
fraudulent.

Sizes and airline acceptance

Dimensions and capacities on this site are taken from the manufacturer specification and are given so that you
can compare them with the limits published by your airline. We do not describe any bag as airline approved and we
give no undertaking that a carrier will accept a bag in the cabin. A bag refused at a gate is not a defect in the
goods.

Prices and product information

Prices are in Indian Rupees. We may change prices at any time; a change does not affect an order already
confirmed. Colour on a screen is not a colour standard, and light surface marking on a hard shell during transit
is normal for luggage rather than damage.

Delivery, returns and payment

Delivery times, shipping charges and the reporting window for transit damage are set out in the
Shipping Policy. Returns and refunds are governed by the
Return and Refund Policy, cancellations by the
Cancellation Policy, and accepted payment methods by the
Payment Policy. Those pages form part of these terms.

Use of this website

The text, layout and product descriptions on this site were written for it and belong to Travel Plaza.
You may not copy them for commercial use. You agree not to interfere with the site, attempt to gain unauthorised
access to it, or use it for anything unlawful.

Liability

We are responsible for supplying the goods described, in the condition described, and for putting right a
damaged, faulty or wrongly supplied item as set out in the return policy. We are a retailer and not the
manufacturer of any item sold here.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts at
Thane, Maharashtra.

Tax

Not registered for GST — a small online retailer whose turnover stays under the applicable
registration threshold in India. GST is not charged separately and no GST tax invoice with a registration number
is issued. The listed price is the amount payable.